Job title: Customer Journey Manager Location : Edinburgh (Hybrid - Office twice a week) Contract Length : 6 months (Potential for extensions) Daily Rate : 475.00 (Umbrella) Are you passionate about optimising customer experiences? Do you thrive in collaborative environments where your insights can make a real difference? If so, we want to hear from you! Our client is seeking a dynamic Customer Journey Manager to join their team and elevate their platform experience to new heights. Role Overview : As a Customer Journey Manager within the Intermediary Platform Savings Lab, you will play a pivotal role in analysing and optimizing the end-to-end journeys on our client's platform. Your primary focus will be on enhancing the experience for operational colleagues, while also positively impacting advisors and clients. You'll collaborate with a diverse team of Product, Engineering, Technology and Operations experts to ensure every user interaction is seamless and exceeds...

Integrator 6 Month Contract Halifax (2 days) Join Our Dynamic Team as an Integrator! Are you ready to be at the forefront of transformation? Our client is seeking a talented Integrator to drive seamless change across teams! If you thrive in a fast-paced environment and love collaborating with diverse stakeholders, we want to hear from you! Purpose of the Role : As an Integrator, you will play a critical role in coordinating delivery and managing dependencies between teams. You will oversee complex and high-risk implementations while supporting both business and technology change initiatives. Your expertise will be essential in ensuring that our projects are delivered safely and successfully. Key Responsibilities : Collaborate with the Product Owner & Customer Journey Manager to develop a well-structured sequence for integration-related tasks, aligning with desired change outcomes. Catalogue and manage dependencies between our lab and other internal...

Job title: Business Analyst Location : Edinburgh (Hybrid - Office twice a week) Contract Length : 18 - 24 months Daily Rate : 475.00 (Umbrella) Rate: 475 per day (Umbrella) or a PAYE salary of 63,000 per annum + 5% annual bonus Are you passionate about optimising customer experiences? Do you thrive in collaborative environments where your insights can make a real difference? If so, we want to hear from you! Our client is seeking a dynamic Customer Journey Manager to join their team and elevate their platform experience to new heights. Role Overview : As a Customer Journey Manager within the Intermediary Platform Savings Lab, you will play a pivotal role in analysing and optimizing the end-to-end journeys on our client's platform. Your primary focus will be on enhancing the experience for operational colleagues, while also positively impacting advisors and clients. You'll collaborate with a diverse team of Product, Engineering, Technology and Operations experts...

Are you a natural leader with a passion for delivering a market-leading customer experience? We are looking for a Customer Support Manager. In this pivotal role, you will lead and direct our Customer Service Teams to guarantee best-in-class service and drive sales performance. The role: You will be responsible for implementing standard and bespoke processes that position our business as the preferred partner for spare parts. By managing a high-performing team, you will ensure our customers receive seamless support while helping the business reach its profit targets. Key Responsibilities: Team Leadership: Develop and train a high-performing teamOperational Excellence: Manage performance metrics, quality assurance, and data security standards for potential offshore operations to ensure alignment with onsite objectives. Customer & Sales Drive: Foster strong relationships with our branch network and DHS brands, utilising key performance metrics to continuously improve service...

Retail And Concessions Manager - Cheltenham Full-Time / Permanent £35000 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are seeking a passionate, driven Retail & Concessions Manager for Cheltenham Racecourse . The role will own the delivery of a diverse and effective, high volume retail food and beverage operation. A passion for detailed planning, marketing and execution of retail catering operations, with the necessary resourcing and controls in place to manage the Dept. budget and service quality targets. The specific remit of this role covers; - An estimated income of £12m through diverse food and beverage operations, predominantly focused on up to 16 racedays. Over 100 food, bars and beverage outlets across general admission areas Maintain key relationships and schedules with some of the leading street food vendors, local suppliers and key business...

Project Commissioning Manager Burghfield, near Reading, Berkshire Full Time onsite - 8 - 5 Monday to Thursday, 8 - 3 Friday. Fixed Term Contract till December 2025, possibility of extension or transfer to other projects Competitive Salary with generous benefits package. Uplifts and allowances available for working away. NG Bailey have a vacancy for a Commissioning Manager to join us on a nuclear project in Burghfield near Reading. The successful applicant will manage and control all aspects of commissioning within NG Bailey project scope, as set out within the Management of Commissioning Activities document. Ensuring that an auditable and structured approach is deployed to deliver services that operate and perform in accordance with the design intent. Due to the nature of the project the successful applicant will be required to obtain security clearance in order to work on this site, therefore we can only consider British nationals, who have not worked...

Join the Arriva TrainCare Team as a Warranty Quality Engineer Organisation - Arriva TrainCare (ATC) Location – Crewe with some UK travel expected. Contract – Fixed Term for 4 months Working Hours – 37.5 hours per week, Monday to Friday 8am-4pm About Us: At Arriva TrainCare we provide high quality overhaul, maintenance and servicing of passenger rolling stock, locomotives, freight wagons and track plant. We operate throughout the UK from six strategic locations – Crewe, Bristol, Eastleigh, Cambridge, Tyne Yard and Scarborough. Arriva TrainCare is part of Arriva, you’ll be part of a professional team with these core behaviours at heart; •    We care passionately •    We do the right thing •    We make the difference Benefits include 26 days annual leave plus standard UK bank holidays, pension, life and healthcare cover, Arriva UK Trains Travel Pass, Cycle to Work scheme and Arriva Village retailer discount scheme.  The Role: This is a...

Are you an experienced Project Engineer who thrives on solving complex engineering challenges? Do you take pride in delivering high‑quality work that keeps vital rail services moving across the UK? Are you ready to contribute to projects that truly make a difference? If your answer is yes, then your next journey starts right here at Arriva TrainCare . 📄 12‑month secondment ⏰ 37.5 hours, Monday–Friday 💷 Starting salary £44,657.57 — increases when fully competent    About Us: At Arriva TrainCare we provide high quality overhaul, maintenance and servicing of passenger rolling stock, locomotives, freight wagons and track plant. We operate throughout the UK from six strategic locations – Crewe, Bristol, Eastleigh, Cambridge, Tyne Yard and Scarborough. You will be part of a professional team with these core behaviours at heart; We care passionately We do the right thing We make the difference ⭐ Benefits at Arriva TrainCare 25 days...

Retail Service Manager – Birmingham New Street Join the Journey. Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, people-focused environment? If so, CrossCountry is looking for enthusiastic Retail Service Managers to join our dynamic team based in Birmingham throughout 2026. What you’ll be doing As a Retail Service Manager , you will be the face of CrossCountry onboard our trains – providing a warm welcome, delivering a high-quality at-seat catering service, and making every journey a positive experience for our customers. From serving refreshments in Standard Class to offering complimentary service in First Class, you will play a key role in ensuring passengers travel in comfort and style. What’s in it for you? Starting salary : £26,888 , rising to £34,061 after successful training (based on a 38-hour week) Permanent, full-time position with great career prospects Comprehensive training and...

Join the Grand Central Team as a Qualified Driver - Future Vacancies! Organisation; Grand Central   Location: Bradford Vacancies: please note this is for a talent pool vacancy for when positions become available in the future  Are you a fully qualified train driver with at least 2 years productive train driving experience who holds a European Train Driving Licence? The Role: As a Train Driver it is your responsibility to ensure our customers reach their destination in a safe manner and on time. Our drivers work hard to maintain high levels of route and train knowledge to ensure that safety is kept at the forefront of our operations. Although most of the time you will be working on your own in the driver’s cab, you will need to be able to communicate effectively with others in the wider team, including your Conductor, Dispatch and Control colleagues, and of course our customers. You will work on a roster based on a 35 hour working week with varying shift...

We are recruiting for Train Managers to join CrossCountry at Newcastle. Would you like to work onboard our Voyager trains, travelling at up to 125mph, helping to transport people across the UK? Would you like a role where no two days are the same and you meet different people every day? Are you passionate about delivering excellent Customer Service? Are you focused on delivering a safe train journey for all our customers and your colleagues? If you answered ‘Yes’ to the above, then you could be just the person we are looking for so apply to be a Train Manager with CrossCountry at Newcastle. As an employee, you will receive free unlimited train travel on our services across our extensive rail network, discounted train travel on other train companies, entry into a pension scheme, a free uniform, excellent holiday entitlement and a salary of £35,371pa during your training, rising to £41,292pa upon completion of training. Average hours are 35 per week.  Train Managers...

We are recruiting for Train Managers to join CrossCountry at Leeds. Would you like to work onboard our Voyager trains, travelling at up to 125mph, helping to transport people across the UK? Would you like a role where no two days are the same and you meet different people every day? Are you passionate about delivering excellent Customer Service? Are you focused on delivering a safe train journey for all our customers and your colleagues? If you answered ‘Yes’ to the above, then you could be just the person we are looking for so apply to be a Train Manager with CrossCountry at Leeds. As an employee, you will receive free unlimited train travel on our services across our extensive rail network, discounted train travel on other train companies, entry into a pension scheme, a free uniform, excellent holiday entitlement and a salary of £35,371pa during your training, rising to £41,292pa upon completion of training. Average hours are 35 per week.  Train Managers are the face...

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter. Job Description: The Impact You’ll Make in this Role As a Channel Sales Manager, managing our Retail & Home Improvement Channels for Consumer Business Group for UK and Ireland, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Leading an experienced and energised key account sales team to execute sales, customer and market strategies across UK and Ireland to build growth with major retail customers in our Retail & Home improvement channels. Determining and influencing business decisions to develop customer relationships Managing sales programs around...

3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter. Job Description: The Impact You’ll Make in this Role As a New Business Development Manager (m/f/*) for UK and Ireland, you will be focused on accelerating growth through the identification and acquisition of new accounts beyond the reach of our established National Account Manager team. In this role you will work across all channels of primarily Retail and Home Improvement, identifying, prioritizing and opening new business opportunities by leveraging our category management processes to build compelling business cases through a clear understanding of retailer strategy, shopper insights, data analytics and trade activation. This is a ‘hunter’ sales role, achieving aggressive growth targets...

JOB SUMMARY Under the supervision of line management or guidance from an experienced Senior Regulatory Manager, conduct agreed strategic regulatory activities for assigned products and markets to obtain and maintain Marketing Authorizations and support Clinical Trial Applications (where applicable) in line with business goals and legal requirements in partnership with above-country operational hubs. JOB RESPONSIBILITIES Deliver Regulatory Strategy and Advise Cross-Functional Teams Provide Regulatory Advice and Information to meet Customer and Cross-Divisional colleague requests. Manage New Registration/Marketing Authorization Applications Manage Marketing Authorization (MA) Variation Applications Manage MA Renewal Applications Management of NRA queries Develop knowledge of NRA’s expectations, ways of working etc. to inform assigned product regulatory strategies. Share updates and regulatory intelligence with colleagues. Seek authority advice/clarification if...

We have a fantastic opportunity for a Permanent Site Manager (Highways) to join our NMC SW account. This position is within our Network Management Contract Southwest (NMC SW), based in Dumfries or Ayr. Our NMC SW account is working in partnership with Transport Scotland Southwest since August 2020, we are responsible for inspections, cyclical maintenance, asset management, scheme delivery as well as winter maintenance and incident response. Our team are first on the scene to assist road users on the road network, deliver engineering design and operational delivery services for more than 600 kilometres of road and 1,650 structures enabling reliable journey times and a high level of customer care for the people and businesses that use these roads every day. By ensuring our roads and highways are well-maintained through all-weather seasons and traffic incidents, we aim to create well-functioning, safe spaces which minimise disruption, keep people moving and support...

Account Manager / Customer Success Executive £32-35k (Up to £40k OTE) This is an exciting opportunity to join a fast-growing, people-focused organisation with ambitious expansion plans across the UK. The company is committed to creating a positive and high-performing workplace culture where employees are supported to grow, develop, and succeed. The successful candidate will play a key role in building and maintaining long-term strategic relationships with existing business customers while delivering an exceptional customer experience throughout the entire order journey. Key Responsibilities Manage and develop strong relationships with assigned B2B customer accounts. Act as the main point of contact for customer enquiries, ensuring a professional and high-quality service experience. Respond promptly and professionally to incoming phone calls, emails, and live chats. Provide support with order processing, returns, product enquiries, and technical assistance. Work...

Overview We're Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we're built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. Join us, and as a three-time TargetJobs Graduate Employer of the Year and a The Times Top 100 Graduate Employer, we'll give you the freedom to explore your potential - and the support to shape your own career journey. Ready to make your move? Why join the Graduate Management Training Programme? As a Graduate Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO....

Overview We're Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we're built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. Join us, and as a three-time TargetJobs Graduate Employer of the Year and a The Times Top 100 Graduate Employer, we'll give you the freedom to explore your potential - and the support to shape your own career journey. Ready to make your move? Why join the Graduate Management Training Programme? As a Graduate Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO....

Overview We're Enterprise Mobility. A family-owned, global mobility leader with a $39 billion turnover, nearly 90,000 team members, and operations in 95 countries. Led by CEO Chrissy Taylor, the third generation of the Taylor family, we're built on a legacy that gives us the stability to focus on the long-term success of our people, our customers and our business. Join us, and as a three-time TargetJobs Graduate Employer of the Year and a The Times Top 100 Graduate Employer, we'll give you the freedom to explore your potential - and the support to shape your own career journey. Ready to make your move? Why join the Graduate Management Training Programme? As a Graduate Management Trainee, you'll have the freedom and support to explore your leadership potential - and the opportunity to become a branch manager in one of our retail operations in as little as two years. In fact, most of our senior leaders began their careers in this very role - including our current CEO....