Job Title: Customer Service First Response Unit Claims Handler Location: Liverpool Salary: 26,938 per annum plus the opportunity to earn a performance-related bonus of 4200 paid on a quarterly basis, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours per week; Monday to Friday 8.00am - 8.00pm(on a rota basis) 1 in 3 Weekends 9.00am-5.00pm. What you will be doing: Providing a professional and proactive response in assessing claims in line with policy and procedure Providing an empathetic service to clients who have been involved in road traffic incidents Liaise with external companies and internal departments in a timely and professional manner in order to effectively process the customers claim notification To resolve any issues avoiding expressions of dissatisfaction escalating into complaints Handle First Notification of Loss (FNOL) calls, entering relevant claims details To monitor and manage claims ensuring all...

This role is based in our Liverpool dealership: 77 Mill Lane, Liverpool L13 4EJ Manufacturer owned dealership opportunity. About Us Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive salary and bonus. The Benefits are: Company Car Scheme: Enjoy the opportunity to access up to two company vehicles. Company Discounts: Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres. Pension: Benefit from a generous employer pension contribution of up to 7%. Annual Holiday: Start with 22 days of annual leave, which increases to 26 with continued...