Customer Service Advisor (Contract) Duration: 12 Months (Possibility for extension) Location: Manchester/Hybrid (4 days per week on site) Rate: A highly competitive salary is available for suitable candidates Role Profile Are you ready to take your career to the next level in the dynamic world of investment banking? We are seeking a dedicated Customer Service Advisor to join our team. This is an exciting opportunity for individuals who thrive in fast-paced environments and are passionate about providing exceptional service. Key Responsibilities: Serve as the primary point of contact for shareholder inquiries through phone, email, web chat, and written correspondence. While the role is predominantly phone-based, you'll also engage in independent case investigations. Deliver high-quality service consistently, managing client conversations with confidence while meeting challenging productivity and quality targets. Execute telephone trades...

Job Title: Customer Service Representative Duration: 12 months Location: Manchester/Hybrid (four days per week in the office) Salary: Circa 31500 per annum Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Are you passionate about providing exceptional customer service? Do you thrive in fast-paced environments and enjoy solving problems? If so, we have the perfect opportunity for you! Our client, a leader in the banking industry, is seeking enthusiastic Customer Service Representatives to join their dynamic team. Why You Should Apply: Work in a vibrant atmosphere where your contributions truly matter. Enjoy a...

Job Title: Customer Service Manager Location: Leeds, LS16 (Horsforth) Salary: 35,000- 40,000 (DOE) Role Overview Lead and manage customer service and order processing functions to ensure a high-quality customer experience, accurate order handling and efficient day-to-day operations. The role focuses on team leadership, performance management and continuous improvement across service and operational processes. Key Responsibilities Lead and develop customer service and order processing teams (including offshore) Ensure high service standards, timely responses and effective issue resolution Oversee accurate and efficient order and quote processing Manage KPIs, team performance and continuous improvement initiatives Act as escalation point across customer service, sales and operations Drive process efficiency, communication and cross-team alignment Key Requirements Experience managing customer service or operational teams Strong leadership, communication...

Customer Service - Finance Location: HX6 Start date: ASAP Job Type: 6 month FTC Salary: 27,000 Hours of work: 08:30 - 17:00 About the Company We are a well-established and growing organisation operating within a service-led environment, supporting customers across a range of operational and infrastructure solutions. We pride ourselves on delivering excellent customer experiences and creating a supportive, collaborative workplace where employees can develop and succeed. About the Role We are looking for a proactive and detail-focused Financial Query Coordinator to join our Customer Service Management team. This role is ideal for someone who enjoys problem-solving, takes ownership of issues, and thrives in a fast-paced customer-focused environment. You will be responsible for managing customer and internal financial queries from initial investigation through to resolution, ensuring all issues are handled accurately, professionally, and efficiently. Working...

Invoice Query Clerk Location: Halifax Contract: 6 Month Fixed Term Contract Hours: Full-time About the role Our client is seeking a detail-oriented and proactive Invoice Query Clerk to join their team on a 6-month fixed-term contract based in Halifax. The role is working Monday-Friday 8:30AM-5:00PM with 1 hr lunch. This is a key role supporting the smooth running of the accounts function, focused on managing and resolving invoice queries efficiently while delivering a high standard of service to both customers and internal stakeholders. The successful candidate will join a fast-paced and collaborative environment where accuracy, organisation and strong communication skills are essential. Key Responsibilities Manage and resolve invoice-related queries in a timely and professional manner Investigate discrepancies including pricing, billing and payment issues Liaise with internal departments such as finance, sales and operations to resolve queries Maintain...

French Speaking Credit Control Jobs Your new company Hays is delighted to be partnering with a global organisation to recruit French-speaking Credit Controllers to join a high-performing Credit Control team.You'll play a key role in driving cash performance, reducing aged debt and supporting commercial teams all while ensuring full compliance with internal processes and legislation.If you thrive in a fast-paced environment, enjoy problem-solving and communicate fluently in both English and French, this role is for you. French-speaking Credit Control Permanent Full Time Hours - Hybrid working Bradford £28,000 - 30,000 depending on experience Your new role You will manage a portfolio of French-speaking customers, ensuring strong cash performance, smooth communication and effective issue resolution. Cash Collection - Drive timely collection of overdue invoices and maintain accurate follow-up notes. Resolve blocked orders quickly to support uninterrupted customer supply....

Regional Oversight Manager- Motor Trade Audit North West region (North Birmingham/Stoke/Liverpool/Manchester area) £35K to £40K plus OTE = c£45K + car allowance, private health etc Location : Field Based Reporting to : Senior Oversight Manager / Head of Oversight Hours : 37.5 hours per week, Monday - Friday Contract : Full-time, Permanent This is working for my Bristol based client who are experts in the financial compliance industry; focusing mainly on the Motor Trade so you would looking after large Automotive Dealership accounts and some Travel agents . They have one of the UK's largest regulatory networks with many retail sites across the UK benefiting from a range of Finance and Insurance services. You would not need to based near any office as this is on the road regional role . Typically you would be visiting customers across the region ( planning your own day ) 3 to 4 days a week and a day at home with admin and initially one audit a day and they are...

Do you have experience within Customer Service and Administration within Finance? Are you ready to take the next step in your career while making a real difference in the lives of others? We are on the lookout for a dynamic and detail-oriented Customer Service/Administrator. If you're passionate about the financial industry and enjoy working in a collaborative environment, this is the perfect opportunity for you! About Us: Our client believes in empowering our clients with the best financial solutions. The team is dedicated to providing exceptional service and innovative pension solutions that help individuals secure their financial futures. With a commitment to integrity and excellence, they pride themselves on being a trusted partner in the financial industry. What You'll Do: As a New Business Pension Administrator, you will play a vital role in ensuring the seamless processing of pension applications and managing client accounts. Your responsibilities will include:...

Job Title: Payroll Specialist Location: Manchester (Hybrid Working) Salary: Up to 33,000 My client is currently recruiting for an experienced Payroll Specialist to join a growing and fast-paced organisation based in Manchester. This is a fantastic opportunity for a payroll professional with client payroll experience who is looking to further develop their career within a supportive and collaborative environment. Responsibilities Process end-to-end payroll for a portfolio of clients on a weekly, fortnightly, and monthly basis Ensure payrolls are processed accurately and within strict deadlines Submit RTIs and ensure compliance with HMRC regulations Process statutory payments including SSP, SMP, and SPP Manage pension submissions and payroll reconciliations Handle payroll queries from clients and employees in a professional and timely manner Process BACS payments and maintain accurate payroll records Support with year-end payroll activities including...

Account Manager £27,000 plus bonus Manchester Embark on an exciting journey as an Account Manager with our thriving property management business in the heart of Manchester. This permanent role offers d the chance to be part of a global award-winning brand with big ambitions for growth. Key Highlights: Join a dynamic team and contribute to the management of a portfolio , with plans to expand to 2,000 within the next three years. Develop your skills in property management, business development, and client relations as you work closely with our lettings and property management teams. Be a key point of contact for our landlords, providing them with professional advice and ensuring a smooth experience throughout their journey with us. Preferred Requirements: Proficiency in Microsoft Office applications, particularly Excel and Word, to support administrative tasks. Exceptional customer service skills and a strong organizational mindset to manage a diverse...

A well-established, FCA-regulated general insurance business on the outskirts of Bolton (Egerton) is expanding its motor claims team and looking for a Motor Claims Handler to take ownership of First Notification of Loss (FNOL) and accidental damage claims. This is a great opportunity for someone early in their claims or customer service career who wants to build a long-term future in motor insurance, with fully funded CII qualifications and hands-on coaching from a dedicated in-house trainer. What you'll be doing: - Handle incoming FNOL and accidental damage claims, capturing accurate details and progressing them efficiently. - Manage a caseload of claims by phone and in writing, keeping every case moving. - Act as the main point of contact for policyholders and brokers, providing clear updates and guidance. - Spot and escalate any suspicious activity or potential fraud. - Prioritise your workload to meet service standards and deadlines. - Deliver a...

JOB TITLE : Credit Controller SALARY: £27,000 - £28,500 per annum BENEFITS: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group Life Insurance, Income Protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program and many more. Established in the 80 s, XMA has grown to become one of the top ten largest value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise in realising individual ambitions to transform and evolve. We consult, define, adapt and deliver on real-life outcomes. We collaborate closely to bring that positive impact home. We have an exciting opportunity for a Credit Controller who will be responsible for the processing of credit stopped orders, ensuring...

This is a rare opportunity to join one of the most highly regarded companies in the region in a truly influential board position as UK Finance Director. Part of the multinational B Braun group, the UK operation has been a significant part of the Sheffield business landscape since beginning operations in the city in 1988 - now employing over 1,200 people at its UK Head office just to the north of the city. Client Details With a turnover of over £300m and very strong profitability the UK business is the 3 largest in the group, supplying over 5,000 different products to more than 250 customers including every acute NHS Trust in the country. The business is very proud that what they do makes a real difference to patient care in the UK and they are now looking to recruit a Finance Director who will share in this feeling, and be motivated to take on a role that provides autonomy and opportunity to help continually improve the delivery of the work B Braun do. This role reports...

Pensions Officer Starting Salary £25,185 per annum, plus excellent benefits and potential progression opportunities Barnsley 12 Months Fixed Term Contract, Full Time (x5) We have an exciting opportunity to join our Benefits Team in this well-respected, award-winning organisation managing a £10 billion pension fund. Who we are: We are both a local authority and a pension fund and we re unique within the Local Government Pension Scheme as the only democratically accountable single purpose pension organisation in the UK. As a local government body, we have a public sector ethos and place a great deal of importance on our organisational Values and Behaviours which are all about being honest and accountable, professional, progressive and empowering. Take a look at our LinkedIn page to find out more about us and see what we ve been up to recently! What you ll be doing: You will play a key role in delivering a high-quality, customer-focused pensions...

Research Manager Equity Research Competitive Salary + Benefits Leeds Permanent: 37.5 hour per week Full time (we welcome flexible working discussions) An opportunity to make a difference Due to internal progression and expansion we are seeking a future equity research colleague. As a Research Manager, you will be responsible for creating high-quality research material to support Portfolio Managers with stock selection and portfolio construction. The role is a global sector role, working with our six internally managed regional equity portfolios. This will involve the production and updating of insightful written research using internal and external sources of data and research, meeting agreed performance metrics and supporting portfolio construction through the inclusion of new holdings and the reduction/removal of existing holdings, all whilst ensuring you are acting in accordance with the Border to Coast investment process, procedures, and necessary...

An opportunity for an Assistant Accountant to join an established business in Altrincham. This key role is to support the accountant in the financial control of the business; ensuring all given tasks are carried out accurately and efficiently. Duties & responsibilities: Assist in monthly management accounts preparation Reconcile Contracts module periodically to ensure procedures are being followed Reconcile and clear Nominal Ledger accounts as instructed Control hire fleet invoicing, on and off hiring, asset register Input and code cash book payments/receipts Maintain accurate Fixed Asset/Demo/SDH/Used Write Down schedules Support any data entry into computer system Assist in preparation of year end accounts Maintain Company petty cash records Administer insurances, Company vehicle records, MOTs and Taxes Prepare VAT return quarterly Prepare Bank reconciliation Periodically check petty cash/parts floats To be aware of company policy relating to Health and...

Refrigeration Engineer (Site-Based) Location: Trafford Park, Manchester Salary: 16.00 per hour Hours: 44 hours per week Monday to Thursday: 07:00 - 16:30 Friday: 07:00 - 15:30 The Opportunity We're looking for a Refrigeration Engineer to join a well-established specialist vehicle engineering team based in Trafford Park. This is a site-based role working on refrigeration and HVAC systems fitted to commercial vehicles. You'll be responsible for servicing, maintaining and repairing a variety of refrigeration units while developing your technical skills through ongoing training and support. Whether you're already experienced with Thermo King, Carrier or GAH systems, or you're looking to expand your knowledge within the sector, this could be an excellent opportunity to join a business that invests in its people. What You'll Be Doing Servicing, maintaining and repairing refrigeration units and HVAC systems Diagnosing faults across electrical, mechanical and...

Job Title: Pensions Administrator Location: York, Hybrid Contract Type: Permanent Salary: Up to 32,500 per annum Working Pattern: Full Time Are you ready to work for one of the best businesses in it's field? Our client is on the lookout for a dedicated and detail-oriented Pensions Administrator to join their De-risking and Endgame Solutions (DES) team! This is an exciting opportunity for someone with experience in the pensions sector to contribute to meaningful work as part of a friendly team. About the Role: As a Pensions Administrator, you will play a vital role in supporting schemes during crucial stages, from preparing for buyouts to assisting with insolvent employers through the PPF assessment period. Your work will ensure that members receive their correct benefits and achieve the best possible outcomes. If you're passionate about delivering exceptional service and are keen to grow in your career, we want to hear from you! Key Responsibilities: To...

Cheadle Hulme Hybrid Working Full Time Monday-Friday Birthday Off Training Budget Progression Opportunities Looking to kickstart or develop your career in product analysis? UK Staffing Group are recruiting for a Junior Product Analyst to join a growing organisation within the insurance sector. This is an excellent opportunity for someone who enjoys working with data, identifying trends and solving problems, whilst developing skills across product analysis, governance and stakeholder management. You'll be joining a business experiencing an exciting period of growth and change, where you'll gain exposure across multiple areas of the organisation and have the opportunity to make a genuine impact. What You'll Be Doing: Reviewing and monitoring product performance across a portfolio of products Analysing trends, identifying risks and highlighting opportunities for improvement Supporting product governance activities and maintaining documentation Assisting with audits and...

Do you enjoy owning the numbers and being the trusted finance voice for operations? Are you confident in leading teams while keeping tight control of multi-site financial reporting? Do you want a finance role where accuracy, insight, and integrity truly matter? Here at GXO, we are currently recruiting for a Finance Manager to join our Wigan team, supporting our customer, Heinz. This is a key customer-facing role focused on delivering commercial performance, driving profitability, and maximising retention. You will use data and insights to challenge and support operations, identify opportunities for improvement, and maintain high service standards. Leading an established team, you will play a pivotal role in enhancing service delivery and strengthening customer relationships. This is a full-time, permanent position, working Monday to Friday 09:00 to 17:00. This role is hybrid with the requirement to be onsite 4 days per week. We are happy to consider the hours 08:00 to 16:00...