Internal Communications Lead

Internal Communication Executive 

Salary: From £30k 

Hours: 37.5 per week/Monday-Friday 

Job Type: Permanent, Fulltime 

Location: Remote/Hybrid  - with travel to our offices in London and Northampton

Closing Date: 31st May 2026 or sooner for the right candidate - all applicants need to attached an up to date CV to be considered.

Purpose of Role:

This role is accountable for developing content and initiatives that enable us to deliver the employee communications strategy and effectively engage our people in our priorities, principles and future vision. We are looking for someone to deliver best-in-class communications and develop and write outstanding content delivered through creative and impactful channels, ensuring that our employee communication adheres to our HEART principles and brand guidelines.  

They will gather and utilise employee data insights and analysis to help influence communication priorities and decision-making – implementing key messages using a variety of channels to inform and engage colleagues. 

Why Bright Horizons?

We’ve been voted Great Place to Work every year since 2006, as well as being awarded the newly created Great Place for Wellbeing and Great Place for Women 2025. Our support functions enable our nurseries to deliver the best possible care and education to over 10,000 children across the UK. Through this support, our nurseries can deliver excellence – with 98% of our 300+ portfolio being rated Good or Outstanding by Ofsted. We’re on a mission to change the future for children, families, and the people we work with, and are committed to progressive working values like flexibility, work-life balance, and wellbeing

What We Can Offer You

• Our benefits include but are not limited to

• Flexible working and holiday entitlements

• Discounted childcare in one of our nurseries

• Quarterly Employee Appreciation Weeks

• Annual gala award evening

• Fantastic range of discounts on high street retailers, grocery stores, cinema tickets, holidays and more

• Wide range of wellbeing resources, supporting our teams for the ups and downs of daily life

What You Will Be Doing:

• Create compelling content and messages and implement across multiple channels to engage colleagues about priorities and progress aligned to our purpose, strategy and values. This includes managing the organisation’s intranet and multi-media channels. 

• Deliver employee communication campaigns, projects and events that support Bright Horizons key strategic themes 

• Proactively source compelling stories from within Bright Horizons and share on relevant channels to drive colleague engagement and support our strategy 

• Gather and utilise employee data insights and analysis to help influence communication priorities and decision-making 

• Ensure plans and messaging are aligned and maximised by working collaboratively with colleagues across the business 

• Develop strong relationships with leaders and colleagues, especially in our nurseries 

• Keep up to date with the latest employee communications research, techniques and approach 

• Comply with Bright Horizons policies and procedures regarding the operation of services and the employment of colleagues, while actively promoting the core values of the business 

What You Will Need:

• Exceptional writing ability, particularly in developing short, fresh content using straightforward language across multiple channels 

• Proven experience in producing content across different channels, including written stories, videos, audio formats and other creative mediums such as Canva 

• An “ideas person” with a creative eye and strong attention to detail 

• A proactive mindset and the confidence to take initiative when identifying opportunities or solving problems 

• Ability to prioritise competing demands and manage different stakeholders 

• Strong reporting ability, gathering, interpreting and analysing engagement data to help demonstrate return on investment and inform decision making 

• A self-starter, able to work independently with minimal direction, at a fast pace 

• Passionate about working at a purpose-led organisation committed to inclusion and creating a culture of belonging 

• Track record of success in a communications role within a sizable company developing and implementing compelling, engaging and authentic employee communications (desirable) 

• Demonstrable success in developing and implementing employee communication plans (desirable) 

Bright Horizons is committed to safeguarding and promoting the welfare of children and young people. This post is subject to safer recruitment practice and pre-employment checks, including an enhanced DBS check, which will be undertaken before any appointment is confirmed. We are an inclusive employer and welcome people from all backgrounds to apply. We will consider reasonable adjustments required by applicants. If you share our passion, values, and have most of the skills listed, we encourage you to apply – as you may be just what we are looking for!